Building Customer Value through Collaboration

The above graphic describes our strongest relationships with external teams - a pattern most often associated with Agile Development. This is how we best collaborate with your teams, the technology we help build, and then how it is improved incrementally. Simple, yet that is the heart and soul of our success. We provide input of course, but it really starts with your team's plans. Together we incrementally mix your feature roadmap with our implementation experience and fast results follow. You are working with software weeks into an engagement, when most people are still debating requirements, allowing for quick and informed refinements. The key is that the development is periodically informed by a feedback loop before moving on - eliminating risk early and often.

We decrease the time and risk your team accumulates on technology projects relative to firms that take your requirements and disappear until delivery. Rather than bog down in requirements discussions we evenly distribute the time required, pace it with your availability, and deliver systems in smaller and more frequent chunks to address your priorities.

When we are finished there is no huge release or learning curve to our deliverables. Your team's load barely changes. They have been working with all but the final touches in a live environment for some time. Most importantly there are no surprises in how the software works or behaves; your team has incrementally managed and implemented our work. By outsourcing the development to us you're driving out risk so that your team remain can remain focused on business level functions.

Competing consulting firms thrive on your business risk; even methodically create it, reinforcing the need to engage them. Warning signs include:

Risk is camouflaged in documents meant to create accountability for the end product rather than engage that risk systematically through release and feedback. Rather than diminishing, the resulting project increasingly builds risk the closer the project is to the launch date. Aside from self-servingly compounding risk to create a favorable reception for a contract, we don't understand why other outsourcing practices have failed to evolve. We simply want more for our customers.